Last updated: 6/23/25

Welcome to pufmerch.com, the official merchandise shop powered by PufCreativ. These Terms & Conditions govern your use of our website and services. By using this site, you agree to these terms.

1. Products & Fulfillment

All products are made to order through our fulfillment partner, Printful. Items may vary slightly from the mockups shown due to printing and manufacturing processes.

We reserve the right to update product listings, prices, and availability at any time without notice.

2. Payments

We accept payments through secure third-party processors like Stripe and PayPal. All prices are listed in USD unless otherwise stated. Your payment method will be charged at checkout.

We do not store your full payment information.

3. Shipping

Fulfillment times typically range from 2–7 business days, followed by shipping, which varies by location. See our Shipping Policy for full details.

Delays due to holidays, supply chain disruptions, or shipping carriers are outside our control.

4. Returns & Refunds

We offer returns or replacements for defective, damaged, or misprinted items within 30 days of delivery. See our Return Policy for full instructions.

Due to the on-demand nature of our products, we do not accept returns for wrong sizes or buyer’s remorse.

5. Intellectual Property

All designs, logos, images, and content on pufmerch.com are owned by or licensed to PufMerch/PufCreativ. You may not use, copy, or redistribute any content without written permission.

6. Limitation of Liability

We are not liable for damages exceeding the purchase price of the item. This includes indirect or consequential losses related to delays, loss of use, or dissatisfaction with products.

7. Governing Law

These terms are governed by the laws of the State of [Insert State], United States.

8. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of the site means you accept the latest version.

9. Contact

For questions or concerns, contact us at: merch@pufmerch.com