Last updated: 6/23/25

We’re excited to get your gear to you! Here’s how shipping works at pufmerch.com.

1. Fulfillment Times

All items are printed and packed by our partner Printful. This process takes 2–7 business days, depending on item and season.

2. Shipping Times

Once fulfilled, shipping typically takes:

• USA: 3–5 business days
• Canada: 5–10 business days
• International: 7–20 business days

Please note these are estimates, not guarantees.

3. Shipping Costs

Shipping rates are calculated at checkout and vary based on item size, quantity, and destination. Occasionally, items may ship in separate packages.

4. Tracking Info

You’ll receive an email with tracking details as soon as your order ships. If you don’t see it, check your spam folder or contact us.

5. Delays & Issues

We are not responsible for delays caused by customs, postal services, or other carriers once your order has shipped. However, if your order is significantly delayed or marked as delivered but not received, contact us and we’ll do our best to help.