Privacy Policy
Last updated: 6/23/25
At PufMerch, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that data.
1. What We Collect
When you place an order or browse our site, we may collect the following information:
- Personal Information: Name, email, shipping address, billing address, phone number.
- Order Information: Products ordered, payment status, fulfillment status.
- Technical Data: IP address, browser type, device info, time zone, and cookies.
- Usage Data: Pages visited, links clicked, time spent on pages (via analytics tools).
2. How We Use Your Data
We use your information to:
- Fulfill and deliver your order
- Process payments securely
- Provide customer support
- Communicate about your order (status, delivery, returns)
- Improve our website and services
- Send optional marketing emails (only if you opt in)
3. Sharing Your Information
We never sell your data. We only share your information with trusted third parties, including:
- Printful: For order fulfillment and shipping
- Payment Processors: Stripe, PayPal, etc., for processing transactions
- Email Marketing: If subscribed, we may use a provider like Mailchimp or Omnisend
- Analytics Services: Like Google Analytics, to improve our website
These partners are required to protect your data under applicable privacy laws.
4. Cookies & Tracking
We use cookies to:
- Remember your cart and login preferences
- Analyze website usage
- Personalize content and ads (if applicable)
You can disable cookies in your browser settings, but some features may not work properly.
5. Your Rights
Depending on where you live, you may have the right to:
- Access or correct your personal information
- Request deletion of your data
- Opt out of marketing emails
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at [Insert Contact Email].
6. Data Retention
We keep your order data for tax, legal, and business reasons, but we only keep what’s necessary. We do not store full payment information (e.g., credit card numbers).
7. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect data from anyone under that age.
8. Updates to This Policy
We may update this Privacy Policy from time to time. We’ll post the updated version here with a revised date.
9. Contact Us
For any privacy-related questions or requests, reach out to:
